Privacy Policy

How this policy applies

This Privacy Policy applies to personal information processed through maastech.ng, website forms, email communications, discovery calls, client onboarding, support requests, project delivery, analytics tools, and related MaasTech services.

In this policy, “MaasTech”, “we”, “us”, or “our” refers to MaasTech. “You” or “your” refers to any website visitor, prospect, client, partner, representative, job applicant, vendor, or other person whose personal information we may process.

Who we are

MaasTech provides technology services including website development, web applications, mobile applications, artificial intelligence automation, software integrations, and related digital solutions.

For the purpose of this Privacy Policy, MaasTech may act as a data controller when we decide why and how personal information is processed, such as when managing website enquiries, client relationships, marketing communications, billing records, and service administration.

Where MaasTech processes personal information strictly on behalf of a client as part of a project, integration, automation, or support engagement, MaasTech may act as a processor or service provider under the client’s documented instructions and applicable agreement.

Personal information we may collect

The information we collect depends on how you interact with MaasTech and which services you request. This may include:

• Identity and contact information: name, business name, job title, email address, phone number, country, city, and preferred contact method.
• Enquiry and project information: service interests, project goals, budget range, timelines, technical requirements, business needs, uploaded files, and messages sent to us.
• Client account and commercial information: proposals, quotations, invoices, payment confirmations, contract details, purchase history, project milestones, and support records.
• Technical and usage information: IP address, device type, browser type, operating system, pages visited, referral source, session activity, form interactions, and website performance data.
• Communication information: emails, call notes, meeting details, feedback, support conversations, and records of consent or preferences.
• Recruitment or partnership information: portfolio links, skills, experience, CV details, social profiles, and other information submitted for collaboration or hiring opportunities.

How MaasTech may use personal information

MaasTech may use personal information for the following purposes:

• Responding to enquiries: to reply to messages, schedule consultations, understand service needs, and provide relevant information.
• Preparing proposals: to assess requirements, estimate timelines, produce quotations, and recommend suitable web, app, software, or AI automation solutions.
• Delivering services: to design, develop, test, deploy, maintain, secure, and support client projects.
• Managing client relationships: to administer contracts, billing, onboarding, project communication, service updates, and support requests.
• Improving the website: to monitor traffic, diagnose errors, enhance performance, improve content, and protect maastech.ng from abuse.
• Marketing and communication: to send service updates, newsletters, promotional information, portfolio updates, or follow-up messages where permitted by law or consented to by you.
• Compliance and protection: to comply with legal obligations, enforce agreements, prevent fraud, protect systems, resolve disputes, and maintain accurate business records.

Legal bases for processing

Where applicable data protection law requires a lawful basis for processing, MaasTech may rely on one or more of the following bases:

AI automation, integrations, and client project data

Some MaasTech services may involve AI automation, workflow design, APIs, third-party integrations, databases, dashboards, CRM systems, communication tools, or other software environments. These services may require access to client-provided data, sample content, configuration files, API credentials, logs, or business process information.

Where we handle client project data, we aim to process it only for the agreed project or support purpose, restrict access to relevant personnel or contractors, apply reasonable technical and organisational safeguards, and return, delete, or retain data according to the applicable agreement and lawful business requirements.

• Client responsibility: clients should avoid providing personal data, confidential data, or regulated data that is not necessary for the requested service.
• Credentials: credentials, API keys, and passwords should be shared through secure channels and rotated where appropriate after project completion.
• AI tools: where third-party AI tools are used, their processing terms, privacy settings, retention controls, and security features may apply.
• Training use: MaasTech will not intentionally use confidential client project data to train public AI models unless expressly agreed in writing or required by the chosen tool configuration.

Cookies and similar technologies

maastech.ng may use cookies, pixels, local storage, tags, analytics scripts, and similar technologies to operate the website, protect forms, remember preferences, measure traffic, improve performance, and understand how visitors interact with our content.

Some cookies may be essential for website operation and security, while others may be optional. You can manage cookies through your browser settings and, where available, through our cookie preference tool.

How personal information may be shared

MaasTech does not sell personal information. We may share personal information only where reasonably necessary for legitimate business, technical, legal, or service delivery purposes, including with:

• Service providers: hosting providers, analytics tools, payment processors, email providers, cloud storage providers, CRM tools, security tools, scheduling platforms, and communication services.
• Project collaborators: authorised team members, contractors, consultants, developers, designers, or integration specialists involved in delivering a client project.
• Client-authorised platforms: third-party tools, APIs, applications, repositories, databases, AI platforms, or deployment environments selected or approved for a project.
• Professional advisers: accountants, lawyers, auditors, insurers, or business advisers where required for operational, contractual, or legal reasons.
• Legal and regulatory recipients: courts, regulators, law enforcement, government bodies, or other parties where disclosure is required by law or necessary to protect rights, safety, or security.
• Business transfers: parties involved in a merger, acquisition, restructuring, investment, financing, or sale of business assets, subject to appropriate safeguards.

International data transfers

MaasTech operates from Nigeria and may serve clients remotely worldwide. Personal information may be processed in Nigeria or in other countries where MaasTech, clients, contractors, cloud providers, software providers, hosting services, or integration platforms operate.

Where personal information is transferred internationally, MaasTech aims to use reasonable safeguards such as contractual protections, reputable vendors, access controls, security measures, and transfer arrangements required by applicable data protection law.

How long we keep information and how we protect it

MaasTech keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, support, business administration, legal compliance, dispute resolution, tax records, security, and legitimate operational needs.

Retention periods may vary depending on the type of data, the nature of the service, legal requirements, client instructions, project status, contractual obligations, and whether deletion is technically or legally feasible.

We use reasonable technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, secure passwords, limited permissions, encrypted services where available, secure cloud providers, backups, staff instructions, and vendor review.

Your privacy rights

Subject to applicable law and verification, you may have rights over your personal information. These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate, incomplete, or outdated information.
• Request deletion of personal information where there is no lawful reason to continue retaining it.
• Object to processing where processing is based on legitimate interests or used for direct marketing.
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.
• Request restriction of processing in certain circumstances.
• Request portability where applicable and technically feasible.
• Lodge a complaint with a relevant data protection authority if you believe your data rights have been breached.

To make a privacy request, contact MaasTech using the details in the contact section. We may need to verify your identity and may refuse or limit a request where permitted by law, such as where the request affects another person’s rights, conflicts with legal duties, or relates to information we must retain.

Children’s privacy

maastech.ng and MaasTech services are intended for business users, clients, professionals, and general website visitors. We do not knowingly target children or intentionally collect personal information from children without appropriate consent where required by law.

If you believe a child has provided personal information to MaasTech without appropriate consent, contact us so we can review and take reasonable action.

Third-party websites and platforms

maastech.ng may contain links to third-party websites, platforms, tools, social pages, payment pages, scheduling tools, or embedded services. MaasTech is not responsible for the privacy practices, security, content, or data handling of third-party services that we do not control.

When you interact with third-party services, their own terms, privacy policies, cookie policies, and security practices may apply. Review those policies before providing personal information.

Changes to this Privacy Policy

MaasTech may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, vendors, or business operations. The updated version will be posted on this page with a revised effective date.

Continued use of maastech.ng or MaasTech services after updates are posted means you acknowledge the revised Privacy Policy.

Contact MaasTech

For questions about this Privacy Policy, data handling, security, cookies, or privacy requests, contact MaasTech using the details below.